The sample chamber will not close or opens when pushed closed

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  • Make sure the MyDx is on a flat surface and not on its side.
  • Make sure the sample insert is not over filled and the sample insert is closed completely.
  • Try closing the chamber without a sample insert in it.  If it closes, try a different sample insert.
  • Pull the sample chamber all the way out and reinsert until you hear a click indicating it is locked in place.

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Category: Beta, CannaDx Beta 0.1, Troubleshooting

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